Help center

Add the items you want to your cart, open the cart, and follow the checkout steps. You will confirm your delivery address and payment method before the order is placed.

Once your order ships you will receive a tracking link by email or SMS. You can also see the latest status under your account's order history.

Delivery time depends on your location and the courier. Metro areas are usually faster than remote pin codes. The estimated delivery window is shown at checkout and in your order confirmation.

We ship to serviceable pin codes across India. You can check whether your pin code is serviceable at checkout; a few remote locations may be excluded.

If the order has not yet been handed to the courier, contact support as soon as possible and we will try to update it. Once it is out for delivery the address usually cannot be changed.

Common options include UPI, debit and credit cards, net banking, and popular wallets. The methods available to you appear on the checkout page.

Cash on Delivery may be offered for eligible pin codes and order values. If it is available for your order, you will see it as a payment option at checkout.

Payments are processed by trusted, secure payment gateways. We never store your full card number or UPI PIN. Never share your OTP or PIN with anyone, including our support team.

This is usually a temporary gateway delay. Most such amounts are auto-reversed within a few working days. If you do not see a refund or a confirmed order, contact support with your transaction reference.

Yes. A GST-compliant invoice is generated for your order and is available in your account. A copy is also typically included with the shipment or sent by email.

Eligible items can be returned within the return window shown on the product page. Items should be unused and in their original packaging with tags intact. Some categories may be non-returnable for hygiene or safety reasons.

Go to your order history, select the item, and choose 'Return'. Follow the prompts to pick a reason and a pickup slot where a courier pickup is available.

After the returned item is received and checked, your refund is initiated to the original payment method. It usually reflects within a few working days, depending on your bank.

We are sorry about that. Please contact support within a short window of delivery with your order number and a photo of the item, and we will arrange a replacement or refund.

Where exchange is supported, you can request a different size or variant from your order history. If exchange is not available for that item, place a fresh order and return the original.

Wholesale access is for approved business buyers who purchase in bulk. Approved accounts unlock business-focused features such as bulk ordering and account-based pricing.

Register your business details and request wholesale access from your account. Applications are reviewed and you will be notified once a decision is made.

Wholesale pricing is only visible to approved business accounts after they sign in. If you are approved and still cannot see it, make sure you are signed in to the correct account.

Bulk purchases may have minimum quantities or order values for certain products. Any applicable minimums are shown on the product page when you are signed in to an approved account.

Choose 'Sign up', enter your details, and verify your email or mobile number. An account lets you track orders, save addresses, and check out faster.

On the sign-in page, choose 'Forgot password' and follow the steps sent to your registered email or mobile number to set a new one.

Sign in and open your account settings to add or edit saved addresses and update your contact information.

You can adjust your communication preferences in your account settings, or use the unsubscribe link included in our marketing emails.